Privacy Policy for EZOSH
Effective Date: 15 April 2026
At EZOSH (“we”, “our”, or “us”), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and training platforms.
1. Information We Collect
We may collect the following types of personal data:
- Personal Information
- Full name
- Email address
- Phone number
- Organization / Company name
- Professional credentials (if applicable)
- Account & Usage Data
- Login details
- Course enrollment and participation history
- Webinar attendance records
- Certificates and training results
- Technical Data
- Cookies and usage analytics
- IP address
- Browser type and device information
2. How We Use Your Information
We use your information to:
- Register and manage your account
- Provide access to courses, webinars, and certifications
- Process payments and issue invoices
- Communicate updates, schedules, and support
- Improve our services and user experience
- Comply with legal and regulatory requirements
3. Disclosure of Personal Data
We may share your information with:
- Payment gateways and financial institutions
- Training partners, instructors, or certification bodies
- IT service providers and platform hosting providers
- Regulatory authorities if required by law
We do not sell or rent your personal data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, no system is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Comply with legal, tax, or regulatory obligations
- Fulfill the purposes outlined in this policy
6. Your Rights (Under PDPA)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Withdraw consent for data processing
- Request deletion (where applicable)
To exercise these rights, please contact us using the details below.
7. Cookies & Tracking Technologies
We use cookies to:
- Enhance website functionality
- Analyze website traffic
- Improve user experience
You can control cookie settings through your browser.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. International Data Transfers
If your data is transferred outside Malaysia, we ensure appropriate safeguards are in place in compliance with PDPA requirements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
EZOSH
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]